Delivery Information

Delivery Information

Please note we will be closed Tuesday 30th of June due to no power, if you require a delivery on this day it will need to be place by 12pm Monday 29th June.

  1.  We can deliver same day to the suburbs listed below or add future date  into delivery instructions upon checkout
  2.  We deliver Monday to Saturday
  3. Sunday by Bookings please call or email
  4.  Add your gift card message into cart notes
  5. Bouquets are delivered between 8am to 6pm Monday to Friday and 12pm to 5pm on Saturday) if you require outside of these hours please let us know
  6. If no one is home to accept, the gift will be left in a safe place, except alcohol
  7.  If the courier cannot enter the premises due to locked gates, a calling card will left for the customer to pick up
  8.  You must be over 18 years of age to order and receive alcohol, photo ID maybe asked upon delivery and cannot leave alcohol at delivery locations, a calling card will be left to pick up
  9.  We do not replace or resend items with incorrect delivery address, and no refunds are given
  10. Our items are sent from Bayswater, Melbourne, Victoria
  11. Staff are in the office between Monday to Tuesday 10am to 2pm, Wednesday to Friday 10am to 3pm & Saturday 10am to 12pm

Same Day Delivery Areas Mon to Sat order by 12pm each day or book ahead in checkout

Bayswater,  Blackburn, Boronia, Box Hill, Bulleen, Burwood, Chirnside Park, Clayton, Chadstone, Croydon, Croydon Hills, Doncaster, Donvale, Ferntree Gully, Forest Hill, Glen Waverley, Heathmont, Kilsyth, Knoxfield, Knox City, Lilydale, Mitcham, Montrose, Mt Evelyn, Mt Waverley, Mulgrave, Mooroolbark, Nunawading, Notting Hill, Ringwood, Rowville, Scoresby, Surrey Hills, Vermont, Wantirna, Wheelers Hill, Warranwood, Warrandyte.

In checkout the suburb is related with postcode, please check postcode is correct otherwise the same day delivery wont be an option.

If you don't see your delivery suburb above please ask, as we maybe to assist.

Express Delivery to anywhere in Victoria order by  2pm - Monday to Friday 

We offer express delivery with our chocolate bouquets in Victoria, this is with Australia Post, they are having delays and can take anywhere from 2 to 6 business days. If you order on a weekday by 2pm, it will be sent the day you order, if you purchase on a weekend, it will be sent the next business day. Australia Post don't offer next business day delivery at the moment. We cannot take dates for this service, please make sure that you have the correct address as cannot replace items if sent to the incorrect address. Some country areas may not be delivered to the address but the local post office for pickup. We cannot take any responsibility for delays, a tracking number will provide you with all the information you need. We cannot take dates for this service, the day you order if by 2pm on a weekday it will be sent. If you have any questions please call or email.

Any further questions please call 03 9779 6351 or email info@charlieschocolates.com.au