Delivery Information

Delivery Information

  1.  We can deliver same day to the suburbs listed below, order by 12pm AEST each day, this attracts fee of $9.99 
  2. For Easter Saturday Delivery please call or email for us to assist
  3. Alcoholic products can only be delivered same day due to liquor laws, please call if you are local to us, as if the incorrect delivery method is paid for we will replace with a chocolate bouquet to the same value
  4.  We deliver Monday to Fridays, not on weekends or public holidays
  5.  Saturday or Sunday Delivery by booking, please call
  6. If you would like to pickup, Mooroolbark is the suburb, we ask that you order by 12pm AEST, for pick up after 4pm and by 6pm Monday to Friday
  7.  Bouquets are delivered between 8am to 7pm for residential and 8am to 5pm for businesses
  8. If no one is home to accept, the gift will be left in a safe place, except alcohol
  9.  If the courier cannot enter the premises due to locked gates, a calling card will left to pick up from our location
  10.  You must be over 18 years of age to order and receive alcohol, photo ID maybe asked upon delivery and cannot leave alcohol at delivery locations, a calling card will be left to pick up from our location
  11.  Complementary standard delivery on chocolate bouquets (excludes alcohol), Standard delivery can take from 2 to 5 business days dependant on location
  12. Next Business Day includes Victoria Metro, country may take longer, extra fee of $9.99, (excludes alcohol), if you order on a Friday will not be delivered until Monday, if you order over the weekend, it will not be delivered until Tuesday 
  13. Please add your gift card message to cart notes
  14.  We do not replace or resend items with incorrect delivery address
  15. Alcohol can only be same day delivery due to liquor laws, if you select the incorrect delivery method, the item maybe replaced with a chocolate bouquet to the same value, alcohol does attract a delivery fee, see areas and prices below
  16. Our items are sent from Bayswater, Melbourne, Victoria

Same Day Delivery Areas order by 12pm - $9.99 until Thursday 9th April (you can book ahead in checkout)

Abbotsford, Armadale, Ashwood, Bayswater, Bentleigh, Berwick, Blackburn, Boronia, Box Hill, Brighton, Bulleen, Bundoora, Burnley, Burwood, Camberwell, Canterbury, Cremore, Caulfield, Chadstone, Cheltenham, Chirnside Park, Clayton, Clifton Hill, Croydon, Croydon Hills, Dandenong, Doncaster, Endeavour Hills, Epping, Fairfield, Ferntree Gully, Forest Hill, Fountain Gate, Glen Iris, Glen Waverley, Greensborough, Hallam, Hampton, Hampton Park, Hawthorn, Heidelberg, Ivanhoe, Kew, Keysborough, Kilsyth, Knoxfield, Lilydale, Malvern, Mitcham, Montrose, Mt Evelyn, Mentone, Moorabbin, Mt Waverley, Mulgrave, Mooroolbark, Murrumbeena, Melbourne CBD, Narrewarren, Noble Park, Notting Hill, Nunawading, Oakleigh, Preston, Reservoir, Richmond, Ringwood, Rowville, Scoresby, Springvale, Surrey Hills, Templestowe, Thomastown, Toorak,Vermont, Wantirna, Warrandyte, Warranwood

If you don't see your delivery suburb just ask, as cannot guarantee delivery if ordered outside of the above areas. 

Next Business Day Delivery order by 2pm - Victoria Only - NOW CLOSED, will reopen on Tuesday 14/4/2020

We offer next business day delivery on all of our chocolate bouquets, this excludes alcohol we ask that you order by 2pm Monday to Friday, the bouquet is sent with Australia Post Business. Next business day, includes Metro areas and may not include country areas. See Australia Post website to see if your suburb is included. Please note that we cannot help delays, we always do our best and so do Australia post but delays can occur and your tracking number with let you know off this. If you order on a Friday, it will not arrive until Monday, if you order over a weekend it will not arrive until Tuesday.

Complimentary Delivery order by 2pm - Victoria Only - NOW CLOSED, will reopen on Tuesday 14/4/2020

We offer complimentary delivery on all of our chocolate bouquets, this excludes alcohol we ask that you order by 2pm Monday to Friday, the bouquet is with Australia Post Business. This can take anywhere between 2 to 6 days, dependant on location, we cannot take dates for this service. 

Pickup your Gift order by 12pm - Mooroolbark, Victoria - Available Easter Thurs, Easter Sat, Easter Sun and Easter Mon

We offer you to pick up your gift, as no charge and this includes any bouquets we ask that you order by 12pm Monday to Friday, the gift will then be ready for pick up after 4pm and by 6pm. If you require outside of these times please call to make a suitable time.

Any further questions please call 03 9779 6351 or email info@charlieschocolates.com.au