Delivery Information

Delivery Information

  1.  We can deliver same day to the suburbs listed below, order by 11am AEST each day, this attracts fee of an extra $19.99
  2.  We delivery Monday to Fridays, not on weekends or public holidays
  3.  Saturday or Sunday Delivery by booking, please call
  4. If you would like to pickup, we have two locations Kilsyth or Mooroolbark, please email or call for a suitable time
  5.  Bouquets are delivered between 8am to 7pm for residential and business 8am to 5pm. 
  6. If no one is home to accept, the gift will be left in a safe place, except alcohol
  7.  If the courier cannot enter the premises due to locked gates, a calling card will left to pick up from one of our locations
  8.  You must be over 18 years of age to order and receive alcohol, photo ID maybe asked upon delivery and cannot leave alcohol at delivery locations, a calling card will be left to pick up from one of the locations
  9.  Complementary standard delivery on chocolate bouquets (excludes alcohol), Standard delivery can take from 2 to 5 business days dependant on location
  10. Next Business Day includes Victoria Metro, country may take longer, extra fee of $15.99
  11. Please add your gift card message to cart notes
  12.  We do not replace or resend items with incorrect delivery address
  13. Alcohol can only be same day delivery due to liquor laws, if you select the incorrect delivery method, the item maybe replaced with a chocolate bouquet to the same value, alcohol does attract a delivery fee, see areas and prices below
  14. Our items are delivered from Bayswater, Melbourne, Victoria

Please note once the weather is over 30 degrees we cannot send via complimentary, next business day. Same day delivery will only be available.

Same Day Delivery Areas - Flat Fee of $19.99

Abbotsford, Armadale, Ashwood, Bayswater, Bentleigh, Berwick, Blackburn, Boronia, Box Hill, Brighton, Bulleen, Bundoora, Burnley, Burwood, Camberwell, Canterbury, Cremore, Caulfield, Chadstone, Cheltenham, Chirnside Park, Clayton, Clifton Hill, Croydon, Croydon Hills, Dandenong, Doncaster, Endeavour Hills, Epping, Fairfield, Ferntree Gully, Forest Hill, Fountain Gate, Glen Iris, Glen Waverley, Greensborough, Hallam, Hampton, Hampton Park, Hawthorn, Heidelberg, Ivanhoe, Kew, Keysborough, Kilsyth, Knoxfield, Lilydale, Malvern, Mitcham, Montrose, Mentone, Moorabbin, Mt Waverley, Mulgrave, Mooroolbark, Murrumbeena, Melbourne CBD, Narrewarren, Noble Park, Notting Hill, Nunawading, Oakleigh, Preston, Reservoir, Richmond, Ringwood, Rowville, Scoresby, Springvale, Surrey Hills, Templestowe, Thomastown, Toorak,Vermont, Wantirna, Warrandyte, Warranwood

If you don't see your delivery suburb just ask, as cannot guarantee delivery if ordered outside of the above areas. 

Next Business Day Delivery - Victoria Only - $15.99

We offer next business day delivery on all of our chocolate bouquets, this excludes alcohol we ask that you order by 2pm Monday to Friday, the bouquet is sent in a box to the customer with Australia Post Business. Next business day, does only includes Metro areas and not country areas. See Australia POst website to see if your suburb is included.

Complimentary Delivery - Victoria Only

We offer complimentary delivery on all of our chocolate bouquets, this excludes alcohol we ask that you order by 2pm Monday to Friday, the bouquet is sent in a box to the customer with Australia Post Business. Please see the website for timeframes, dependant on location will depend on your timeframe, we cannot take dates for this service. 

Pickup your Gift - Kilsyth or Mooroolbark, Victoria

We offer you to pick up your gift, as no charge and this includes any bouquets we ask that you order by 12pm Monday to Friday, the gift will then be ready for pick up after 4pm. If you require outside of these times please call to make a suitable time.

Any further questions please call 03 9779 6351 or email info@charlieschocolates.com.au