Delivery Information

Delivery Terms & Conditions

    Next Day Delivery Areas 

    Bayswater, Bayswater North, Boronia, Croydon, Croydon North, Croydon South, Croydon Hills, Ferntree Gully, Upper Ferntree Gully, Heathmont, Kilsyth, Kilsyth South, Knoxfield, Mitcham, Montrose, Mt Evelyn, Mooroolbark, Ringwood, Ringwood North, Ringwood East, Rowville, Scoresby, Vermont, Wantirna, Wantirna South, Warranwood, Lilydale, Chirnside Park, Wonga Park 

    Due to limited couriers, we can only deliver to the above suburbs at this stage.

    Delivery Information

    Price - $14.99 per address

    1. Next day delivery for the suburbs above we ask that you order by 4pm AEST for the next day delivery
    2. We deliver Monday to Saturday to the above suburbs
    3. Delivery is in the morning
    4. Once you order, you will receive an confirmation with the date of delivery
    5. If you would like to book ahead, add date into delivery instructions upon checkout
    6. Add gift card message into notes when ordering your product
    7. Please make sure the address is correct as we cannot replace or redeliver items
    8. If the courier cannot access due to gates, or dogs, the item will be returned and a delivery fee will be applied to redeliver

    Express Shipping - Victoria

    Price - $14.99 per item

    We offer this delivery option, as this stage the item can take anywhere from 1 to 5 business days, depending on your location. Melbourne Metro is 1 to 2 business days and rural and country areas can take up to 5 days. If you would an estimate please email or call the store before booking. We cannot take dates for this service and we use a third party provider, and cannot take responsibility for any delays. Due to the increase in online shopping and COVID restrictions for these business still, the couriers are struggling to get items to some locations.

    We use this option Monday to Wednesday and ask that you order by 11am AEST, to be sent on the day of ordering or will be sent the next business day.

    This is only for some of our chocolate bouquets, doesn't include alcohol. If it doesn't appear on checkout it means its not available through the express option.

    Wholesale

    If you would like to sell our product, you require a shop front, ABN, able to give 3 credit checks and up to 25 kms from our location. We are located in Croydon South, VIC 3136

      Any further questions please call 03 9779 6351 or email info@charlieschocolates.com.au